Wema Bank Plc, Nigeria’s leading innovative bank, has urged customers to beware of fraudsters and impostors seeking to take advantage of the current economic situation to defraud unsuspecting victims.
In line with the regulatory requirement from the Central Bank of Nigeria, the bank has sent out series of Scam Alerts stressing the need for customers to be mindful of fake sites on the web and all social media channels posing as Wema Bank.
Through its social media channels, the Bank has consistently warned customers to carry out background checks before paying for purchases from social media vendors and apply two-factor security measures on their social media accounts to protect themselves from hackers.
The Bank’s Chief Information and Security Officer, Mr Adeoluwa Akomolafe, in a statement, encouraged individuals to be mindful of fraudulent tricks and pyramids schemes that promise instant returns. “One of the ways by which customers get swindled is by getting enticed by quick cash,” he said.
“On no account should customers share their personal information or financial details to anyone online or anywhere else. No Wema bank staff will request for a customer’s BVN, PIN, OTP or card details.”
Mr Akomolafe also disclosed that Wema Bank has put in place channels to help customers sort out issues as well as make further enquiries to promote good relationship amongst her customer. Channels to contact for more information on the products and services the bank offers are +234-1-2778600, HYPERLINK “mailto:Purpleconnect@wemabank.com” \t “_blank” Purpleconnect@wemabank.com or HYPERLINK “mailto:help@alat.ng” \t “_blank” help@alat.ng, 0700 2255 2528.